Provisional credit will be given while we investigate your claim. You must report unauthorized purchases made by others using your card promptly. Visa's Zero Liability Policy covers fraudulent purchases and payments on the Visa network made by others without your authorization using your consumer debit card. Please see our Digital Wallet Terms of Use ( PDF). Samsung and Samsung Pay are trademarks of Samsung Electronics, Ltd. Google Pay and the Google Pay logo are trademarks of Google, Inc. Fees may apply for use of certain services in First Citizens Digital Banking.Īpple, the Apple logo and Apple Pay are trademarks of Apple, Inc., registered in the US and other countries. Check with your carrier for more information. Mobile carrier fees may apply for data and text message usage. Please see our Digital Banking Fee Schedule and Digital Banking Agreement.įirst Citizens does not charge fees to download or access First Citizens Digital Banking, including the First Citizens mobile banking app. Account openings and credit are subject to bank approval.

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